Privacy Policy

Helping Hands High Point (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://www.helpinghandshighpoint.org/). By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our Site:

Personal Information You Provide:
- Name, email address, phone number, or mailing address when you complete forms (e.g., contact, volunteer, or donation forms).
- Payment information when you make donations (processed by third-party payment providers).
- Any information you choose to provide in messages, applications, or submissions.
Non-Personal Information Automatically Collected:
- Browser type, IP address, operating system, and device information.
- Pages you visit, links you click, and the date/time of your visits.
- Cookies or similar technologies that help us improve the website experience.

2. How We Use Your Information

We use the information we collect to:

Provide information about our programs, services, and community initiatives.
Process donations and provide donation receipts.
Respond to your inquiries, requests, or volunteer applications.
Improve the functionality, content, and security of our website.
Send updates, newsletters, and communications (if you have opted in).
Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information in the following circumstances:

With trusted service providers and third-party partners (such as payment processors, email services, or website hosting providers) who assist us in operating the Site.
When required by law, regulation, or court order.
To protect our rights, property, safety, or the safety of others.

4. Donations & Payment Processing

Donations made through our Site are processed securely by third-party payment processors (e.g., PayPal, credit card processors). We do not store your full credit card or payment information on our servers. Please refer to the third-party provider’s privacy policy for details about how they handle your data.

5. Cookies & Tracking Technologies

We may use cookies or similar technologies to enhance your browsing experience, analyze traffic, and understand how visitors use our Site. You can disable cookies through your browser settings, but doing so may limit some features of the Site.

6. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Links to Third-Party Websites

Our Site may contain links to third-party websites (such as social media platforms or partner organizations). We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

8. Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Your Choices

Email Communications: You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in those emails.
Access & Updates: You may request to review, update, or delete your personal information by contacting us at the details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are made, we will post the revised version with an updated “Effective Date.” We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [Insert privacy contact email, e.g. privacy@helpinghandshighpoint.org]