Accessibility Statement

Helping Hands High Point (“we,” “our,” “us”) is committed to making our website (https://www.helpinghandshighpoint.org/) accessible to all users, including people with disabilities.

Our Commitment

We strive to conform to the best practices and standards for web accessibility, in particular the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA (or the currently accepted standard). We are continually working to improve the user experience for everyone, and to ensure our content is accessible and usable.

What We’re Doing

To improve accessibility, we have taken and will continue to take the following measures:

Conducting accessibility audits and reviews of pages, features, and content.
Ensuring semantic HTML markup, appropriate heading structure, ARIA roles/attributes where necessary.
Ensuring that images and multimedia include alt text or captions where applicable.
Maintaining appropriate color contrast between text and background.
Enabling keyboard navigation and focus indicators so users who do not use a mouse can use the site.
Making efforts to ensure the site works with common assistive technologies (screen readers, magnifiers, etc.).
Training content creators and developers on accessibility best practices.
Monitoring and remediating accessibility issues as they are reported.

Known Limitations

While we aim for full accessibility, there may be some areas where our site is not yet fully conformant. For example:

Some older uploaded PDF or Word documents may not be fully accessible to screen readers.
Video or multimedia content may lack captioning or transcripts in some cases.
Some interactive or third-party widgets or plug-ins may not fully support all assistive technologies.
Certain forms may have labels or error messaging that is not fully optimized for all screen reader configurations.

If you find content that is not accessible, or have difficulty using a feature of the site, please contact us (see below) so that we can provide you with the information in an alternate format or work to improve it.

Third-Party Content & External Links

Our website may embed or link to third-party content (for example, social media, video platforms, document embed services, payment processors). While we try to ensure those external resources are accessible, we do not always control their accessibility. If you encounter accessibility issues in third-party content, please let us know and we will do what we can to address them.

Ongoing Improvement

Accessibility is an ongoing project. We regularly audit and update our website, and as technology evolves, we aim to keep improving. We may update this statement over time; the “Effective Date” above will reflect the last update.

Thank you for your understanding and for helping us make our site better for everyone.