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 Utility Assistance

Hours

We partner with the City of High Point to provide utility assistance to qualifying individuals who have their utilities through the City of High Point.
City of High Point Customers ONLY
on a first come first serve basis as funds are available.
To Qualify:
  • Your utilities must be through the City of High Point
  • Your service must be active - we cannot help with deposits or reconnection fees
  • You must not have received utility assistance from us or another agency in the past 90 days
  • You must be willing and able to cover part of the expense of your utility bill - Helping Hands does not pay 100% of the bill
  • Your utility bill must be past-due
 
 
Required to bring with you when you apply:
  • Most recent utility bill from your City of High Point account
  • The utility bill must be in your name
  • Identification (License or Photo I.D. card)
  • Social Security Card
  • Proof of income
  • Copies of all monthly expenses (all monthly bills) 

Hours

Tuesday, 9:30am - 1:30pm

Wednesday, 9:30am - 1:30pm

Thursday, 9:30am - 1:30pm

YOU MUST CALL TO SCHEDULE AN APPOINTMENT

Utility Assistance

Service Area: This service is only available to people who have the City of High Point as their Utility Company.

Application

  • What is food assistance?
    Grocery items available to families and individuals at no cost to them. This program is designed to help those in need when they are facing a difficult situation. Food selections vary depending on what we have available , but typically includes a mixture of canned food, dry beans/rice, frozen meat, fresh produce and bakery items.
  • What documentation do I need for food assistance?
    None! All that is required is filling out the application and to update your information every 3 months. Upon completing an application you will receive a Second Harvest Food Bank identification card. That you are required to present to a staff member or volunteer each time coming to receive food.
  • When/How can I receive food assistance?
    The food pantry is open on Tuesday, Wednesday, and Thursday from 11am-2pm. Each household can only come one time per week. Food can be picked up through Helping Hand's drive-thru times of service. No appointment is necessary to pick-up food through the drive-thru. Inside shopping is available by appointment only Wednesday and Thursday 11am-2pm. Inside shopping is available on Thursday from 4pm-6pm without an appointment. If you have never been to Helping Hands before and would like to receive assistance, you will need to fill out an application with a HHHP staff member. For more information you can give us a call at (336)-886-2327 Weekly Food Assistance Operation Hours: Tuesday: 11am - 2pm Wednesday: 11am - 2pm Thursday: 11am - 2pm | 4pm - 6pm
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